What to expect when you attend

 

Initial Consultation

Your first appointment is called your initial assessment. I will ask questions about your problem, such as how and when it started, your current symtoms and what makes them better and worse. I also need to get some background information, ask about your general health and what medication, if any, you take. My aim is not just to treat the symptoms but to try and find the cause of the problem if this is not already obvious, and to achieve this the initial assessment is crucial.

I will then do a physical assessment which will involve examining the problem area(s), and performing special tests. I need to be able to see the area concerned so please be prepared to undress to your underwear in some instances.

There will be time for questions and to discuss treatment options or whether physiotherpy is the appropriate treatment for you. If physio is an appropriate option some form of treatment will be provided.

Sometimes it can take a while to get to the bottom of things which is why 1 hr is allowed for this assessment.  If your problem is complex, or you have multipe sites that you would like treating, I recommend you book 90 mins for your initial assessment.

 

How many sessions will I need?

This is difficult to say as it will depend on a number of factors such as what the problem is, how long you have it and how much you are prepared to do self treatment . Everyone is unique so it will also depend on how you respond to treatment. I will be able to give an estimate after your initial physiotherapy assessment. It is harder to estimate the number of MFR sessions.

 

What should I wear?

Please wear something loose that allows the area concerned and it's surrounds to be easily exposed (within reason). For example if you have a problem with the elbow I need to see the whole arm. Be prepared to undress to your underwear in some instances, particulalry if you are attending for MFR. I would suggest bringing some loose, stretchy shorts to change into if you are attending regarding any part of your leg or lower back area. Ladies, please no racer back bras or all-in-one gym tops if you are seeing me for MFR or re your shoulder, neck or upper back area..

It is very difficult to do MFR if the skin is slippy so please do not wear any lotions or creams, etc if you are attending for this treatment..

 

Opening Hours

My hours are mainly 9am to 5pm Monday - Friday. However I am relatively flexible and can provide 8am appointments at Kings Heath, some evening appointments at both clinics. I generally do not work weekends but appointments on limited Saturday mornings between 9am and 12 noon may be available at Kings Norton  Please ask and I will try to accommodate your needs where possible.

 

Pricing 

MFR - initial consultation,                               up to 90 mins    £67

        - follow up treatment                               up to 55mins    £45   

Complex initial physio consultation                up to 90 mins    £67

Standard initial physio consultation                up to 55 mins    £47

Standard physio follow up treatment              30 mins             £35

Extended physio follow up treatment              up to 55 mins   £45

 

An additional fee may be charged for some pieces of equipment.

 

How do I pay ?

I prefer payment by cash but card facilities are available. 

 

Any more questions?

Please do not hesitate to call me if you have any questions, there will be no obligation to book an appointment. I would prefer you to gather information to make a decision and find a practitioner with whom you feel comfortable.. Contact me directly on the phone number on the contact page - I will most likely be with a client so leave a message and I will return the call as soon as posssible that same day.

 

Data protection policy - why I collect your data and what I do with it

 When a client  supplies personal details to this clinic they are stored and processed for 3 reasons (the wording in bold are the relevant terms used in the General Data Protection Regulation).

1) I need to collect personal information, including health details, in order to provide the most appropriate treatment. When a client requests treatment and I agree to provide that care this constitutes a contract. 

2) I have a legitimate reason for collecting that information because without it I could not do my job effectively or safely.

3) It is important to sometimes contact you regarding your appointments and on occasions to provide information about which you have expressed an interest. In this case it is your legitimate interest that I do so.

I have a legal obligation to retain client records for  a minimum of 8 years after your most recent appointment (or age 25 if this is longer) after which time your records will be deleted.

Client data will never be shared with anyone unless I have the express consent of the client to do so. A proviso is that this confidentiality does not endanger the therapist’s own safety or that of the client, the client’s family members or other members of the public, nor contravene any legal action or legal requirement.

You have the right to see what personal data of yours I hold and you can also ask me to correct any factual errors.

You have the right to request that your data is made portable so that it can be transfered to another data processor  (ie someone else who may process your data, for eg another health professional)

If you feel I may be mishandling your data in any way you have the right to complain directly to me. If you are not satisfied with my response then you have the right to raise the matter with Information Commissioner’s Office.

 

 

Facebook business page stores your information so is a ‘third party’.  Please be aware of this.